Google Nest Community

michaelsmithers · 08-26-2023

Hi,Has anyone heard any updates on the problematic Google Home Wifi usage stats? Today I tried looking at the family device usage and:numbers for the current day showed some variation (which is fair), but...numbers for 7 days and 31 days were either ...

michaelsmithers · 09-30-2023

>> For this reason, we badly need your help to send the feedback to obtainthe necessary information that our Engineers need to fix the problem.>> By submitting feedback through the Google Home app, this information goes straight to our engineers and ...

michaelsmithers · 09-29-2023

Hi Neil,I'm sorry but suggesting double NAT is the cause of the wrong Google Wifi statistics makes no sense.Only a home server is behind the 1st NAT. All other devices are behind the 2nd NAT - Google Nest/Wifi. Consequently the traffic that the Googl...

michaelsmithers · 09-25-2023

I just completed the form.

michaelsmithers · 09-20-2023

Respectfully, please don't suggest to customers that they resinstall the app - it makes no difference. I just did a fresh install of the app on an iPad, and compared the statistics between the iPad and my iPhone for many devices on our network. The s...

michaelsmithers · 08-30-2023

Ok, here's an example for just one device on our home network.The Google NEST Wifi 7 day usage is flat at 0.6GB per day, which is clearly wrong. The device is used daily and its downloads actually do vary day by day.The Google NEST Wifi 30 day usage ...

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Google Home app Wifi device usage stats still completely wrong

Re: Google Home app Wifi device usage stats still completely wrong

Re: Google Home app Wifi device usage stats still completely wrong

Re: Google Home app Wifi device usage stats still completely wrong

Re: Google Home app Wifi device usage stats still completely wrong

Re: Google Home app Wifi device usage stats still completely wrong