Google Nest Community

CR1128 · 09-03-2023

How infuriating.I just bought two nest protects to replace my old Smoke and Carbon Monoxide detectors. I figured having a "smart" solution for protecting my home even when I'm away could only be a good thing.I've tried for an hour to get these two Ne...

CR1128 · 09-04-2023

@David_K If an IPv6 capable router is a pre-requisite to having a functioning network of Nest IoT devices then it really shouldn't be hidden. Surely Google appreciates how frustrating it is for their customers and how damaging to their customers trus...

CR1128 · 09-04-2023

Hey Neecee,Guidance on setting up the Nest thermostat for use with the Nest app can be found on the NEST help documentation pages.https://support.google.com/googlenest/answer/9301088?hl=en-GB&ref_topic=9361967&sjid=13643849393736502717-EU

CR1128 · 09-04-2023

This thread looks like it answers your question Lakota.https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-thermostat-with-e294-error-R-wire-not-detected/td-p/36034

CR1128 · 09-04-2023

Hey Claire,A MAC address is a hard-coded machine address of a network capable device. This is normally printed on devices because it can't change. It consists of 6 sets of 2 characters with numbers going from 0-9 and letters going from a-f, the MAC a...

CR1128 · 09-04-2023

I just had a nice chat with Google Support. Basically if your router doesn't support IPv6 your network can only support one nest product. I have a basic router supplied by my ISP (Virgin Superhub 4) that doesn't support assigning IPv6 addresses, so I...

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Re: Cannot set up second Nest Protect (P030 and P024)