I didn't do anything special. But I do recall there being a step that I
thought I should share with people at the time and now I can't remember
what it was. I turned everything off, turned on the router, turned on
the Nest, connected to my WiFi, an...
I ran through this exact setup myself last week. Also via Best Buy with
an update to Xfinity's 1200mb plan.Have you used the Surfboard app?
That's the one thing I don't see mentioned above. I walked through both
the xfinity and surfboard self-service...
