Google Nest Community

GabboCH · 11-15-2023

A week ago, one of my HeatLinks stopped working.I have 6 in total in the house & the other 5 are working fine.There is definitely power at the input of the HeatLink but there are no lights & the manual control button does not activate the output.I ha...

GabboCH · 12-21-2023

Yes, thanks.The heatlink is already on the way to be checked.

GabboCH · 12-16-2023

Hi Tudor/LarisaL, I've receive the documents for the return & repair and I have scheduled the return for next week.Can you confirm if I just need to return the non-functioning heatlink or if I should send back also the Thermostat as well ?Many Thanks...

GabboCH · 11-20-2023

Hi LarsisaL, yes I received the email requesting further details & replied at the weekend.Just waiting to hear back for the next steps...

GabboCH · 11-20-2023

Yes, I already completed the support request details sent by your colleague through the other thread. Just waiting for the next steps...

GabboCH · 11-18-2023

ah ok the thermostat serial number, got it.I have completed the form with the information requested.

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Re: H71 error on heatlink. No lights coming on

Re: Nest EU Thermostat Heat Link is Dead/No Power