Google Nest Community

My home speaker was fried same as everybody else, they first denied it, then made me jump through hoops, then after hearing nothing for a few weeks they told me to send it in. Then silence. Then they told me my compensation is going to be 35$. I disa...

They sent me 35$ for a Home Speaker, the Nest Speaker costs 99 EUR. They escalated but aren't responding. I'm looking into legal action. This **bleep** won't fly in Europe, especially perpetrated by an US American trillion dollar company.

My 1st gen google home speaker is cooked after the Dec 6th firmware update. What the f*ck Google?

Mine was bricked, too. Google home speaker, 1st gen. Last known device info: System firmware version: 375114, Cast firmware: 2.57.375114. 10x reset routine had no effect.