Google Nest Community

That's ridiculous. I'm in Canada too and getting nowhere so far. Tried this question in Bing AI, might need to be my next step:"What can Canadians do when a US company like Google breaks your hardware device and refuses to replace it but does so for ...

Facebook chat on this page? https://www.facebook.com/madebygoogle/

Thanks for confirming. I am getting a special kind of runaround. Probably because I am outside the US, but not sure why we are treated differently.

That's great, they asked me for the RMA info previously and recently started asking for receipt. I found an image on my phone from 2020 and now they are saying it's not clear enough. Did you also have to send the receipt in? I feel they are doing tha...

Yes I tried the unplug 11x sequence about 3 different times, still have 2 dots then stuck on 4 dots.