Google Nest Community

23 EUR is correct.

I'm from Germany. Google just sent me 24 EUR. I asked them to repair my old device but they refused to do so. So I took the money and will not buy anything else from these thieves again.

Just imagine. You hire an electrician to fix your stereo, he bricks it and leaves 25USD on the table.

Same here, I live in Germany. Not acceptable. 

I'm in Germany. Had to go through the same ceremony and sent a video. Support says they can only offer me money sent to my Google account. I rejected the offer if I cannot buy a new device from that. Unfortunately the support did not know how much th...