I would try and get a warranty claim or RMA under different
circumstances and not through the original RMA program for brick devices
due to the update. Just try and do a regular warranty claim and see how
you go but if it's a first gen device I don't...
Sorry to hear that. I definitely believe though that it wouldn't have
been part of the original update bricking of devices. That happened in
early December last year. But I also believe that if a device in my
opinion is bricked for no reason with no ...
You have to push Google to RMA the device. They'll push back and try to
just offer you a 25 dollar credit but you have to stand foam as it was
not your fault your device doesn't work anymore. It was due to a faulty
firmware update the Google pushed o...
Google finally did the right thing and sent me a replacement for my
device. After all the drama over the past six months they offered me an
upgrade to a Google audio but then backed out last minute and just send
me a nest mini. I don't know why it ha...
I truly feel for you. I have been battling them since early December
when the bad update was rolled out to all first gen devices. First a
replacement device was offered but then cancelled at the last minute
after they sent a courier out to pick it up...
