Hi - how did you factory reset the device? Software reset (mean't from
the app) or manually hard reset the device?How to hard reset / factory
reset: Try to follow these steps and let us know how it goes: On the
bottom of the router, locate a circle e...
Hi - check this similiar thread appearing below or google yourself on
how to reset the google nest wifi router and points manually. Hope this
helps.
https://www.googlenestcommunity.com/t5/Nest-Wifi/Google-Nest-WiFi-factory-reset-No-pulsing-white-ligh...