I am using a laptop with Windows 10. I was just trying to see if
@makarios91 was able to resolve his problem. Right now I have a Nest
Thermostat E that is like a paperweight since I can't figure out a way
to factory reset it
@makarios91 Did you get your laptop to recognize the nest thermostat e?
I'm trying different cables and laptops as well but it is not
recognizing the thermostat.