Google Nest Community

dawnk

After messages here and FIVE phone calls I have determined that yet another Nest Thermostat has failed. This is the second one I have replaced in five years - they last about two to three years - NOTHING like the 10 years they claim.I am not dumb eno...

dawnk

I am beyond frustrated with an issue that started May 13. The Nest thermostat works fine but the app repeatedly goes offline for no reason. The actual thermostat shows that it IS connected to the app and the network. The thermostat is hardwired so it...

dawnk

I can control the thermostat manually and it does not show that it is offline BUT the app is saying that is is offline.My app was updated a month ago. My WIfi is working. I cannot control the thermostat from my iphone. I have restarted the phone seve...

dawnk

Well, this is an issue that just cropped up a month ago. And I am unlikely to buy another Nest.

dawnk

I do and the thermostat worked fine until a few weeks ago. I honestly think the shelf life of the Nest is only about two years. If I need to replace it, that will make the third one in seven years. That's a very expensive product given its lifecycle!

dawnk

That doesn't make any sense, I don't think you understand what I am saying. The app (on my iphone) shows that the system is offline - the actual thermostat says that is connected as does Xfinity HOWEVER, the app shows the system as OFFLINE - therefor...

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Nest app not working

Nest app shows offline

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