Google Nest Community

Whtmtn · 01-04-2025

My gen 2 wired doorbell has stopped working when temps drop below 30 degrees F! Not below zero as other mentioned. The unit is about 2 years old and I don’t recall this problem in prior winters. The unit has power and the indicator light is a solid w...

Whtmtn · 01-15-2025

Byron, this is what your esteemed customer service said:Hello Bill,"Thanks for letting us know. Unfortunately, since the device is out of warranty, we are unable to provide a replacement at this time. As a gesture of goodwill from Google, we would li...

Whtmtn · 01-10-2025

Filled out the form and sent it in.

Whtmtn · 01-09-2025

I tried this approach and warmed up the doorbell inside for about 3 hours. Restarted outside and it worked for a few hours but failed again. Temps were down again around 19 degrees F overnight. Unit not working now. Will have to wait until the weathe...

Whtmtn · 01-07-2025

Thanks I will give this a try. However we do continue to have colder weather (ie below or around 25) so hopefully it won’t repeat. Will report back.

Whtmtn · 11-20-2023

Having exact same problem when playing back videos from google wired doorbell. App crashes, spinning gear, iPhone 12 restarts. Google support is horrendous. Break up the company already.

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