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DavidEH
Community Member
since ‎08-11-2024
4 weeks ago

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  • 10 Posts
  • 0 Solutions
  • 1 Kudos given
  • 1 Kudos received

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Hi, I have been having major issues in most (not all) of my Google devices since April 10th, which appears to follow their v4.8 update. Frontline Nest support has failed to diagnose the issue and just repeats the same guidance I find on their website...
Sometime in the last 12 hours the Floodlight on my new Nest Outdoor camera stopped working. The camera itself works fine still, but the floodlights do not come on in the dark as they normally would and they show as offline in the Google Home app.It i...
How do we escalate issues when the normal Nest Support staff don’t respond?We’ve had WiFi connection issues and error codes on our new Nest Thermostat and its replacement.Who can I email at Google Nest Support when the regular customer service can’t ...
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