Google Nest Community

Sometime in the last 12 hours the Floodlight on my new Nest Outdoor camera stopped working. The camera itself works fine still, but the floodlights do not come on in the dark as they normally would and they show as offline in the Google Home app.It i...

How do we escalate issues when the normal Nest Support staff don’t respond?We’ve had WiFi connection issues and error codes on our new Nest Thermostat and its replacement.Who can I email at Google Nest Support when the regular customer service can’t ...