This comment finally fixed it for me! Configuring it up in Settings >
Presence Sensing never did the trick. Even though that section was
showing as completely fine, it never worked. I had to go the Inbox
section. It's a separate section in the app un...
I'm having the same issue. I submitted a support ticket in May, went
back and forth with the support team on troubleshooting for weeks, then
never heard from them again... Very frustrating experience
