When I'm trying to unlock my door from outside to enter my pin code, the
YALE button doesn't work or sense that I'm pressing it. Any thoughts or
solutions?
The batteries were just replaced. The keypad is clean but when i press
the yale button it won't turn on. This is the first time I've had this
issue. I unplugged the keypad from the lock for a few minutes and still
nothing once it was reattached.