Google Nest Community

EricBE · 11-21-2024

Hello,I have a 3rd-generation Nest Thermostat (bought in 2020, Nest Learning Thermostat 3rd Gen (EU) Stainless Steel) paired with its Heat Link system.This morning, I noticed that the heater wasn't working, and I realized there was no light on the He...

EricBE · 11-24-2024

Hello thank you BTW for your time @Frustratedddd .My advice for people with the same issue : just contact the Google Support Service directly to find a solution.

EricBE · 11-21-2024

it means : If the HL is not broken or with a malfunction then why the HL does not+ turn on (LED on) + provide electricity to the Nest ThermostatEnglish is not my mother tongue ... sorry if you do not get everything I said

EricBE · 11-21-2024

I will answer with short answer (when possible):1. No2. it s not a question. Your display(=I guess thermostat) will not have any power, if powered by wire, if there is no 240v power at the H/L => There is power at the N/L pins - however the HL seems ...

EricBE · 11-21-2024

If it s not dead, why it does not turn on ?

EricBE · 11-21-2024

Yes, just to clarify: everything was working perfectly before, and there was no intervention on the Nest, Heat Link (HL), or boiler—especially since, as you can imagine, this occurred during the night.What concerns me is:The HL is powered by electric...

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