Google Nest Community

Greenteamom · 12-19-2022

Is there actually a customer service center? I ordered a thermostat on Nov. 28. I received notification that this was 'waiting carrier pickup' on Dec. 2. There has been no update. I have REPEATEDLY contacted the Google Store service chat and call and...

Greenteamom · 12-29-2021

I have no idea what’s wrong with my nest cam. It’s no longer recording videos, doesn’t send a notification of people or movement, only sound. And then I can’t even play back videos. The toggle doesn’t help - those are only still photos. We have a nes...

Greenteamom · 12-29-2021

This is unbelievable. They should not have released something so buggy and charged us for it. We bought this system literally for safety reasons and this is garbage. Google needs to fix this NOW.

Greenteamom · 12-29-2021

I am having the exact same problem. We paid for a subscription but it's telling us that it's inactive. This is a lot of money for us to pay to not have any service. Is it because we are on Apple iOS?

Google Nest Community

User Statistics

User Activity

Google Store customer service doesn't exist

Nest only takes images and no videos are ever recorded

Re: Nest Aware subscription paid but not active

Re: Nest Aware subscription paid but not active