You are still under warranty so call service & get your replacement.
It's a known issue that if the restart & troubleshooting steps don't
work it's toast. It takes about 45 minutes of your time to work your way
through the replacement process but the...
I finally called the service #. It’s a known issue. If the reset doesn’t
fix the problem you have to replace it. Mine is still under warranty so
they put a hold on my credit card, send me the new one then release the
hold when I return the defective ...
Having the same issue and have applied all the fixes with no success.
Please set up a case for me as well. The battery also ran down and I had
to charge it with the USB. That got it back to working but not on to the
Wi-Fi. I have two other thermostat...