"Your case has been escalated to our engineering team, and I have
received their feedback. Our engineering team is working on an urgent
resolution for this issue. We do not have an exact timeframe for
resolution at this time, but we are hopeful that ...
"Your case has been escalated to our engineering team, and I have
received their feedback. Our engineering team is working on an urgent
resolution for this issue. We do not have an exact timeframe for
resolution at this time, but we are hopeful that ...