One of our NEST Protect devices was reporting as offline. Tried to get it recognized by the system to no avail. Decided to delete it and reinstall - the usual fix. Removed it from the system but can't complete adding it back in - I keep getting the error when the app tries to reach out to an existing device and can't connect error P.024 - restarted the router and that was suggested. Read a comment about creating another "house". Did that and manually add the wifi etc. and worked first time no issues. So I have a work around, but would like to have one "house" not two. Clearly the unit works and there is no problem with the wifi. It appears to be with the app seeking the info for an installed unit. Any suggestions? Thank you!
P.S. Also have one unit that keeps telling me it can't verify the voice. Yet it tells me it in "its" voice - and when you hit the button it reports the error then switches to the ready message. Ironic.
