Google Nest Community

thuemmler

I received an email last week about the Gen1 and Gen2 Nests no longer being supported after the end of October. The offer was a $130 off promo code to purchase a new Gen4 Nest. I have 2 Nests in my house; a Gen1 and Gen2. The email I received just me...

thuemmler

I submitted the form.

thuemmler

I reached out to support, the same link that you provided and they are the ones that want me to provide both serial numbers even though one Nest has already been replaced. I just need a promo code for the other Nest. The email with the promo info wou...

thuemmler

@Patrick_Caezza - I completely understand the reason for the serial numbers. But Google did not ask for the serial number when I clicked in the link in the email that was sent to me. The email listed the Gen2 Nest needed to be replaced with a Gen4 Ne...

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