My Google Nest Aware subscription is still active but my doorbell has
not been saving or recognizing activity in 5 days. I've ensured wifi is
connected. Live video works fine. Why isn't it detecting motion and
savings recordings???
Yeah, so I got another email that the email regarding replacement was
sent in error. As of 3:30AM cst this morning I've had events again. 14
so far. Looks like they figured it out. 6 to 1 AGAIN! loved it!!
I went through some troubleshooting but didnt have to do anything with
my wifi. Mine shows connected and live video works, so can't be that.
Hope you can get it figured out.
When troubleshooting they told me I actually have the Nest Hello
doorbell. The message doesn't say what model they will be replacing it
with. I think I'm going to choose the Advanced Replacement to get a new
one faster. I'm located in Illinois, USA.
I received a response today offering a replacement device. I can do an
Advanced Exchange or a Standard Exchange. Advanced means they put a hold
on my GPay account until I receive the replacement and mail the
defective one back. Standard is I mail the...
