Google Nest Community

Wow. That's AWFUL customer service. I'd be even angrier than I already am!

That's a great analogy. Apple had to pay for years of litigation and half a billion dollars for that fiasco.

I have two Gen 2 thermostats, three Nest Protects (which I guess you don't make or sell anymore, so I don't know how much longer you'll provide support for those), 2 Nest x Yale Deadbolts, a Nest doorbell camera, a Nest camera with floodlight, and on...

When I called today about my thermostats, they told me they no longer make or sell Nest Protects (smoke/CO2 detectors). So it's just a matter of time before they brick these, also. I have two thermostats and three Nest Protects. I then called about t...

When I purchased my home, it already had one Nest Thermostat. I added a second thermostat, two Nest Yale deadbolts, three Nest Protect smoke and CO2 detectors, an outdoor camera with a floodlight, and a second camera. Everything was fine until Google...