Google Nest Community

John109

My 3rd generation thermostats in 2 zones had been working perfectly until last week. Changed my Broadband provider, Zone 1 which is wired was easily re connected & is working perfectly through App. Zone 2 which is wifi will not work. Heat link & Ther...

John109

Have tried resetting as you suggested, also disconnected mesh. Nothing seems to work, this is so frustrating

John109

Have tried resetting heat link as you suggest, will try again, also will disconnect Mesh & see if it helps ( mesh was connected before & working well before new BB provider)

John109

A new broadband provider is the only thing that changed, last week , have a mesh system, turned off bb in case there was some interference. nothing else changed. Only thing I notice is when I do a reset on Heat Link thought it should turn white, yell...

John109

Yes have checked the numbers, both are the same.Also turned off Broadband router, no effect

John109

Zone 1 heat link & App working well.Zone 2 Works on manuelHave tried - Re setting heat link & thermostat by pressing 20/40/60 secondsTurned off heating completelyReset code on thermostat found on cover of heat linkNone of the above works

Google Nest Community

User Statistics

User Activity

3rd generation Thermostat & heat link will not pair

Re: 3rd generation Thermostat & heat link will not pair

Re: 3rd generation Thermostat & heat link will not pair

Re: 3rd generation Thermostat & heat link will not pair

Re: 3rd generation Thermostat & heat link will not pair

Re: 3rd generation Thermostat & heat link will not pair