I was able to fix this by deleting the thermostat from the website, then
re-adding it. The next day the usage history started to appear on the
web and mobile interfaces again. Note, I did not do a factory reset from
the thermostat itself. So all my s...
Copying this post here for better visibility... delete the device and
re-add it seems to get usage history synced up with the web portal and
mobile app. -------------Interestingly, this worked for me to get energy
history reported from the unit to th...
Interestingly, this worked for me to get energy history reported from
the unit to the web/mobile app... I deleted the thermostat from the web.
Then went through the process to re-add it. You'll need to enter a code
on the website (or mobile app) that...
No luck on having the thermostat use a wireless connection to my hotspot
- made no difference vs my home router in terms of reporting history.
So, that rules out the network. And since it's not reporting history via
android nest app, ios nest app, an...
Ohh, good idea on having the thermostat connect and report usage via
another wifi network. So, I just tried that using a hotspot via my
mobile. New network entirely. It connected just fine. I'll leave it
connected for several hours to allow it to rep...