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Community Activity

Want whole home ethernet

Tech recently installed Fiber box to AC-1300 with second mesh unit located on second floor with etherent hub connected to whole-house wiring in Media cabinet. As the fiber was not available on the second floor, he set up wifi connectivity from base t...

Tom52 by Community Member
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Field Tester needing assistance

I’ve been a tester for almost 10 years. The beta app recently expired and there isn’t any no ones rendering the hardware useless. Can someone direct me to the right support? The beta site doesn’t render any responses. Please help.

Herdy by Community Member
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Nest hub max not completing setup of nest cam

I have an issue with my nest hub max. For no apparent reason it stopped playing iTunes music requests (I had it linked and can play iTunes music on my phone fine) so I removed the nest hub max from my home config and performed a factory reset. After ...

Geileskey by Community Member
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Cant connect nest. Century Link C300Z

I have tried bridging the century link, internet goes out, connect nest to LAN on back of CL Modem, then nothing happens on the nest side of things i just get a cant connect to internet message. I have added in the PPP credentials with no change. My ...

Nest Thermostat Set Up Issue

Followed all instructions with no problems. Got to the end and received an SSO error message. Help content advised to remove device and added back again. When I try to add it back it says unable to locate device. Help

MomMargie by Community Member
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Hello peeling

Hi. On my second Hello product. It’s peeling again and looks unsightly. Out of warranty. I have two nest thermostats, eight protects and four outdoor cameras. Excellent products except this one. Google, how can you help? Is there a better wired doorb...

bdrufl1 by Community Member
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outdoor nest cam

found 2 of these in garage. got it connected to nest app but these have NO mounting hardware or places TO mount - totally smooth on the back except for the place where the wire comes out. tried googling 'mounting 'but it looks like most of these have...

Lost wifi

Ok, had this thermostat for about a year. Lost wifi connection a few days ago and have spent hours trying to get it back. Benn rest many times. Deleted it from nest app multiple times and still no help. Nothing has changed with my wifi. I’ve gone rou...

Mhicks by Community Member
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