3 of 6 cameras and thermostat won't connect to Nest app anymore

[johnb_photo]

I have 5 cameras (4 outdoor and one older Dropcam indoor) and one thermostat that were flawlessly connected to the app for years. A few weeks back the thermostat, and 3 of the cameras stopped connecting to the app. I first though it was a wi-fi issue however 2 camera are connected with zero issues and my thermostat says it is connected to wi-fi (just not the app). I have tried to remove 2 of the devices and add them back in. I have reset my router. I have deleted and reinstalled the app. Nothing has worked. Two of the cameras are flashing blue. One older "dropcam" is flashing yellow. The thermostat is fine if I run it as a stand-alone thermostat and connect to my wi-fi. But when I try to add it back to the app using my phone on the same wi-fi, the process gets an error. Can anyone help?

[GarrettDS]

Hey there,
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help. 

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? Have you tried to do a factory reset on the devices that you're having issues with?

I look forward to hearing from you.

Best regards, 
​​​​​​​Garrett DS
 

[GarrettDS]

Hey there, 
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards, 
Garrett DS

[GarrettDS]

Hey there, 
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 
Garrett DS
 

[GarrettDS]

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS