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App can’t find location

SongMom8
Community Member
Spoiler
 

The Home app is suddenly unable to find my location on my iPad. I hard closed the app, deleted and reinstalled, restarted my iPad, nothing fixes the problem. When I try to set it up after reinstalling, it gets stuck on the “find location” screen. I give it permission to find it, also to find Bluetooth devices, click “next” and then the icon just keeps spinning. The app works perfectly fine on my iPhone.

3 REPLIES 3

TuanNguyen
Community Member

So is mine. everything works fine on Android devices not Ipad gen 6. Have you joined to Public Preview Program? If yes, try to sign out that option and see if problem is solved

No that is not turned on.

SongMom8
Community Member

Ok, never mind… today it decided to work. I think it was skipping a step in the setup procedure. No idea why. But now it’s fine.