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App won’t play videocontent

Chasehel19
Community Member

All I see is a single image won’t play when I click on it, even if it says there’s an x amount of seconds recorded.

I just upgraded from the free trial, might that be why?

1 REPLY 1

mdr2
Community Member

Yes, that is probably it.  Maybe do a full power down of your phone and the power it back up and see if it corrects the problem