Can I regain all of the info to my Google Home/Nest Account

[JNR828]

I got a new phone and deleted all of the info from my accounts on my old phone. When I logged back into my google home account on my new phone, none of my nest devices are there. Ive tried logging into my account on my laptop and it shows nothing as well. How do I regain access/info. We have a nest aware subscription as well. 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

Best Regards,

Brad

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments.

Best regards,

Brad

[Brad]

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad