05-26-2022 09:43 PM
I got a new phone and deleted all of the info from my accounts on my old phone. When I logged back into my google home account on my new phone, none of my nest devices are there. Ive tried logging into my account on my laptop and it shows nothing as well. How do I regain access/info. We have a nest aware subscription as well.
06-02-2022 08:42 AM
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?
06-06-2022 08:29 AM
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.
06-09-2022 08:30 AM
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments.
06-10-2022 08:35 AM
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.