Can't invite my wife to manage our Google Home setup because I'm a gsuite user.

[abellaj]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Michael Smithers

I get message "Can't send invite right now" message when I try to add ANYONE to Google Home. I'm a gsuite user and I know google has said this means inviting people is not possible but this is not an adequate answer. Google Wifi and Home customers who are gsuite users have been ASKING FOR YEARS for this restriction to be removed and Google hasn't done anything. Please remove this restriction! When I travel for work, my wife is reliant on me to manage the home network and children's schedules, and I'm often not available.

[abellaj]

Hi Michael, Welcome

G Suite accounts are accounts set up by businesses or organizations to access different Google business productivity tools. You can’t use a G Suite account because the account data is managed by your organization. Use your personal Google Account or create a Google Account to sign in to the app.

You can SUBMIT A FEEDBACK about what you are expecting. Googlers will review but they may not respond to you unless more details are needed. 

Thanks

From: Arun Kumar S

(Bronze Product Expert)

[GarrettDS]

Hey there, thanks for the feedback on this. I'm happy to go ahead and pass this forward to our team to see if that is something that can be provided for google workspace accounts and nest products. 

I'm going to go ahead and lock this thread. Please feel free to create a new post if you have any further questions or concerns. 

Best regards, 

Garrett DS

[Chrissnyder]

Will support for gsuite accounts working with nest ever be added? I use a custom domain for my family and would not like to have to creat a separate Gmail email for every member just to use our doorbell and thermostat. 

Why not make it a workplace configuration to optionally allow google workspace accounts to use nest products? This is done for every other service google provides. Why not this one to?