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Can't link xiaomi home and google home anymore

Kamoulocks
Community Member

Hi,

I'm able to link my xiaomi home account and my google assistant.

When i try, i got a error message that tell me this :

could not reach mi home, please try again.

Tried to reboot the phone, uninstall/reinstall Xiaomi home app and google home app.

It suddenly stop to work so i deleted the link between the 2 account and now i can't make the setup again, always the same error message.

 

Any tips please ?

 

Thank you.

555 REPLIES 555

aziiz
Community Member

Hello,

It works now for me here in Morocco.

Can we have explanation of what was causing the interruption ?

Best Regards,

aziiz
Community Member

Hello,

It works for me now here in Morocco.

Can we please have an explanation of what was causing the interruption ?

Best Regards,
Aziz

GarrettDS
Community Specialist
Community Specialist

Hi there aziiz, 

Unfortunately I don't have that information, but I'm glad that it is working for everyone. I'm going to go ahead and lock this thread at this time. 

 

If you have any other questions feel free to create a new thread. 

 

Happy Holidays! 

Garrett DS

Ali9
Community Member

Issue has been resolved with Mi home. I am able to link it again now.

 

Urias
Community Member

I tryed to reinstall the Google Home and still the roborock is not online

Lisapoop
Community Member

It start working now from Thailand 

Gesges
Community Member

Its finally working in SG too. 

Happy_TN
Community Member

The link was successful but the devices are still offline

Close both mi home and google home apps, Reboot your phone and that should solve this offline problem. 

xiaojoe
Community Member

mine finally working after 24 hours i suppose. but i need to pair my mi devices to region out of china for it to work if not google home will not be able to find the devices.

Cosmin
Community Member

working again in romania

Mcmacpro
Community Member

Ok system is come back , Here Thailand

No device were found in mi account....i hate you google and xiaomi

CRISTIANFM8
Community Member

Ya hoy pude vincular mi cuenta de Mi Home con Google Home sin problema... Ya el problema fue solucionado. Estoy en Cali Colombia.

Nebojsa
Community Member

Working again here in Belgrade Serbia since morning, but does anybody know what´s happened?

Bratspit
Community Member

Problem seems to be fixed now, it works fine in India. Tried just now and I'm able to relink mi home account and all devices back in google home app. Thanks everyone for pitching in your voice and to Xiaomi and Google teams for solving the problem!! 

JA81
Community Member

Working again in Dubai, linked. 

danielfong
Community Member

Now my Xiaomi vaccum can’t work with Google home. I tried linked Mi Home many times but nothing is working. I only can start my Xiaomi Vacuum using Mi Home app. Hope Google can solve our problem as sooner as possible

Juampazo
Community Member

It finally got fixed since this morning in Bolivia. 

But, does anyone know what happened? 

aihoney
Community Member

Finally added mi home successfully with google!! Everyone please try!!

Screenshot_2021-11-06-10-41-26-485_com.google.android.apps.chromecast.app.jpg

Ferdpp
Community Member

It is working now!

Ítalo27
Community Member

Mesmo problema aqui no Brasil

TwisterXY
Community Member

Fixed in Spain. It's working again.

ArnavG
Community Member

Yup.. Its back!

Urias
Community Member

Still saying offline, but working by voice 😃

zenin21
Community Member

its now working in Mexico, server singapur

Smykonis
Community Member

It is working in Poland😁

Smykonis

Chandu
Community Member

I found a solution fellas. No need of any yeelight or any third party. 

 

1. Create a new room in Google home

2. Add device --> Link net work --> Search MI Home

 

3. Enter credentials and your MI account will be linked again.

 

Enjoy!

Zachary
Community Member

Google fix this issue days ago.. nothing to do with your setup

Chandu
Community Member

Where can I find the fix info ?

Wubj9
Community Member

I Also cant get my sensors to Work in Google home and yeelight only do lights so thanks a Lot Google ! Please fix this issue!

Carlos_AL
Community Member

My sensors don’t work sldo

Carlos_AL
Community Member

Also 😁

JanithaR
Community Member

Germany checking in. Got a new "YEELIGHT LED Smart Meteorite Chandelier Pendant Light". All is well in the Mi Home app but when I try to connect to Mi Home or Yeelight services from Google Home app and follow steps it ends up with Google Home crashing.

levike
Community Member

Still not working for me in Hungary 

Carlos_AL
Community Member

you have to remove MI Home from the Google Home APP.
Then update Mi Home.
Then reopen Google Home and  add MI Home as a partner

This should bring up the link between the APPs.

That's what I did in Portugal and it worked.
Best regards,