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Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Google Home Release Notes: April 28th Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 13162 Views
  • 0 replies
  • 9 kudos

Thermostat does go dark when turning dial to the left

Hi. My apologies if this question is in the wrong group. Nest thermostat will not switch heating off when reaches selected room temperature. Also ,when I turn dial to the left the display stays orange. Anyone have any suggestions? Please...

Stinka by • Community Member
  • 357 Views
  • 1 replies
  • 0 kudos

Change the mode setting for my nest doorbell

My doorbell is in a mode that doesn’t accept requests, according to Alexa and it’s not allowing Alexa to announce the doorbell or show me the camera. How do I change the mode?

Libby8186 by • Community Member
  • 361 Views
  • 1 replies
  • 0 kudos

Error: Authorization code failed

Hello, I've been trying to connect ewpe app to nest hub 2. My region is Spain. I keep getting the same error "Authorization code failed". I've reset the hub, ac wifi and reinstall google home app and ewpe app but still encountered the same error.All ...

Atat by • Community Member
  • 1513 Views
  • 4 replies
  • 0 kudos

Resolved! 2 Homes on nest

I seem to have 2 "homes" in my Google nest menu with same address. Can't seem to get rid of one. Any ideas?

Unable to connect to Nest Service

For the last several months I've been having issues with the Nest App that I've been trying to figure out. Whenever I'm on my home network, and I try to open the Nest App I'll get a message that there is a problem connecting to the Nest service and t...

ezhawk by • Community Member
  • 1813 Views
  • 7 replies
  • 0 kudos

Google home: invite user as member instead of admin

It seems that the long awaited option to control permissions on google home has finally arrived (it should have been there from the start though...): https://support.google.com/googlenest/answer/15681236?hl=enSo I joined the public preview in the goo...

superduper by • Community Member
  • 1680 Views
  • 5 replies
  • 2 kudos

smart life lighting no longer working with google home

I have recently upgraded my internet router and going through the painful process of signing everything in again with the new wifi password.I have 3# smart life plugs into which i have lighting plugged in. Worked fine on the google app and asking goo...

App readability

Please please make the scheduling part of the Nest app READABLE WITH A BIGGER FONT. Most people don’t have terrific reading eyesight of <35 years of age. AND STOP USING THE LIGHT GREY FONT. thanks

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