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Cannot edit routines

joshdillpickle
Community Member

Hello,
I am running google home app on an iphone 14 with most up to date IOS software and google home app. Everytime I try to create a new routine or edit an existing one I get a 403 error and it says "We're sorry, but you do not have access to this page. That's all we know". I have tried googling this issue and reading multiple forums and cannot find anything useful.

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey joshdillpickle,

That certainly hasn't been easy for you — let's see what's going on.

A few questions: are you using a private home network? When did it start happening? Also, have you tried reinstalling your Google Home app? Could you try using a different mobile phone to see if you'll get the same result?

Regards,

Alex

Deleting and reinstallling the app resolved my issue thank you!

Azarco
Community Specialist
Community Specialist

Hi there,

Awesome! Glad that steps work for you. Let us know if you have other questions and concerns otherwise, I'll lock this thread after 24 hours.

Cheers,

Alex