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Cannot finish setting up the nest mini . Keep freezing. Any solution

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: wisam Al-Bassam 

 

Plug and unplug the device and restart iPhone
 
3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi wisam Al-Bassam

 

Thanks for reaching out. That is not great to hear that your Google Nest Mini keeps freezing! I understand your frustration and would be more than happy to help. First, I have one quick question.

  • Can you try to do a Factory Data Reset on your Google Nest Mini? Are there any improvements or is this issue still happening? 
    • A factory reset will reset your Google Nest or Home speaker or display to its default factory settings. 
    • Note: This action will clear your data from the device and can't be undone.

 

I look forward to your response, thanks for your patience.

frances
Community Specialist
Community Specialist

Hi there,

 

Just checking in. Has your issue been resolved? Feel free to reach out with any questions or concerns you have. Thanks!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.