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Cannot migrate for Nest Camera and Google Home

myoung916
Community Member

‎01-03-2022 10:56 AM

I can't even see my cameras at one location anymore.  I am caught in an endless loop with migration - only have one email address - my business email.  Husband was added to account and he see all cameras, I do not and Cannot get any help.

I thought this was supposed to be user friendly.  I have 5 Nest cameras and 4 Google home - spent WAY too much money for all of this frustration and NO ONE to call for help

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kiltguy2112
Silver Product Expert
Silver Product Expert

‎01-03-2022 11:17 AM

You need to get a personal gmail account. You cannot mix workspace and personal accounts in the same House in the Home app. 

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myoung916
Community Member

‎01-06-2022 04:45 AM

I would just love if Google could make an agent available. I have spent over $1000 on their products and just left to figure it out on my own. Full buyers remorse here

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