12-26-2021 02:17 PM
I have been unable to migrate my Nest account to Google. Kept telling me another Nest account was already associated to my Google account. This was odd since I only have ever had one Nest account and one Google account.
I decided to simply cancel my Nest account and start from scratch. I removed all my Nest devices from my Nest account and then deleted it. I then reopened the Nest app using my Google account and set up all my Nest devices again. My devices are all first gen (cameras and doorbell).
The devices work well from the Nest app but I’m unable to add them to the Google Home app. I get that the Home app is not yet fully featured for older devices but they don’t show up all. Can’t even do basic stuff like getting doorbell announcements on my Google mini.
What am I missing?
Thanks in advance for your help.
01-03-2022 01:43 PM
Sorry for the late response, but I wanted to drop in here to help.
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
01-06-2022 03:17 PM
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
01-10-2022 08:40 AM
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
01-11-2022 08:53 AM
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,