cancel
Showing results for 
Search instead for 
Did you mean: 
Apps / Account

Blog Posts

Introducing AT&T Connected Life with Google Home Read more

Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 7111 Views
  • 0 replies
  • 7 kudos

Cannot sign into Nest from my desktop

When I try to sign in via Google, I get to a screen that asks me to link my Nest account.Issues are: (1) My Nest account is already migrated (I can sign in from my Android) (2) My Google account security settings show that Nest has permission to my P...

L2L by Community Member
  • 782 Views
  • 1 replies
  • 1 kudos

Cannot access "settings" in the Home app

Trying to get into the "settings" of my Home app always returns with a "couldn't connect" message with a "retry" button. I have cleared the cache and files, deleted and reinstalled Home, and even tried from a different phone to no avail.

iPhone Nest App will not logon after using Google signon

Starting yesterday, August 8th, I can't logon on my iPhone Nest App. All I get is the TRY AGAIN bar. It says: There was a problem connecting to the Nest service. Try again in a few minutes. I can logon successfully onto Nest on the internet: https://...

winkyyee by Community Member
  • 3082 Views
  • 14 replies
  • 0 kudos

Resolved! nest camera connection with new router

I have a new router from AT&T and now my nest camera will not connect. When I go to Google Home app. there no favorites to click on to find wifi to change the network settings.HelpRD Meyer#

My devices keep getting unassigned from my home.

About once a week a random assortment of my devices keeps removing themselves from my home. They remain linked and connected to my account but removed from their room/home. It's even more frustrating because it messes up all my automations I wrote wi...

1000048439.png
LamonaG by Community Member
  • 647 Views
  • 2 replies
  • 0 kudos

Vont Lights suddenly stopped connecting to our Home App.

We've been connecting with these smart bulbs for quite some time, but suddenly I had to use the cord switches to turn them on and off and couldn't change the intensity or color. I can now finally control the lights with Vont app, but I still can't co...

Morticia by Community Member
  • 2561 Views
  • 3 replies
  • 3 kudos

Resolved! Icon customization to distinguish lights in same room

It would be great to see my two lights (salt lamp and colour changing lamp) in the same room as different icons whilst keeping them classified as lights. At the moment I have one set as an outlet so I can tell the difference in icons easily but can't...

Cmc2 by Community Member
  • 758 Views
  • 2 replies
  • 0 kudos

Resolved! Doorbell notification inaudible on IOS

I just bought a Nest Doorbell (battery) and the notifications on my iPhone are so quiet I miss them every time. I can't find a way to change them to a custom sound or make them louder. Additionally, the only way to have a chime inside my house is wit...

toxicwes by Community Member
  • 585 Views
  • 1 replies
  • 0 kudos
to vote