cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4482 Views
  • 0 replies
  • 5 kudos

Multiple "Shared Controls" notifications on Android

I have been using the Google Home app on my Android phone for a long time without problems, but just recently I've started getting many instances of "Shared Controls" notifications (with pause or play and volume buttons) stacking up in my Android not...

Zok by • Community Member
  • 517 Views
  • 1 replies
  • 2 kudos

Android app has stopped working

hi there, my nest app has just stopped working. I can't access cameras or thermostats at all, and it seems to have forgotten my "home" all together.I can sign in and it says something like.."you have set up your account now set up your home" I click ...

PensyGirl by • Community Member
  • 605 Views
  • 2 replies
  • 0 kudos

Cannot connect nest hiub max

I had connected the max to my old house and deleted it after creating a new home. The Hub max got connected to new address but now there is an error. Remove max from previous account. How to do it.

Addie1202 by • Community Member
  • 442 Views
  • 1 replies
  • 0 kudos

device offline only on one phone

This afternoon I opened Home app and all of my devices are offline except google products (Chromecast TV, nest Speakers, nest hub, router). All smart plugs, air conditioners, bulbs, etc are listed "offline.My wife's phone (she is a member of the hous...

spoken by • Community Member
  • 752 Views
  • 4 replies
  • 1 kudos

Cannot Link or Unlink any account to google home app

Hi, recently moved house and decided to setup my smart home from scratch. but I cannot link or unlink anything to my google home app. im stuck with 100 devices on my hue (i dont have 100) and anything else i try to add says 'could not reach' this is ...

Can't screen mirror

I'm trying to screen mirror my Samsung Galaxy S23 to my Sony Bravia TV. It's worked before by just selecting screen mirroring or using the Google home app. It acts like it's going to connect but then says has ended. I've given my microphone permissio...

iPhone has no location share option for Google Home

My iPhone 13 has Google home in its Location service, so I was able to share it.However, my partners IPhone 15 has only Google maps and calendar in the list of apps to share location. Google home is not among the list. So when I open their Google hom...

blackswan by • Community Member
  • 615 Views
  • 2 replies
  • 0 kudos
to vote
Labels
Top Kudoed Users
View all