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Blog Posts

Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

eWeLink device works in eWeLink App but is offline in Google Home

I have a eWeLink compatible relay switch that open and closes my garage door and it has worked flawlessly with a Google Home Automation I have setup to open and close the garage door with my phone....However earlier today it has stopped working. The ...

mboarman by Community Member
  • 321 Views
  • 0 replies
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Cant conect to adt from google home

O cant add adt smart home from google home. After selecting, entering adt login credentials, creating a pin, at the end always get error "cant reach adt smart home, please try again". I have tried many times.

sss3141592 by Community Member
  • 3729 Views
  • 13 replies
  • 1 kudos

Remove Philips Hue bulbs from old account

I used an account to link Philips Hue bulbs to my Google Home app. That account no longer exists and the bulbs now hang under my new account. The new Philips Hue account is linked to Google Home.However, the bulbs are not online. I no longer have a P...

HannekeP by Community Member
  • 396 Views
  • 0 replies
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Resolved! Cancel Subscription

Cancelling subscription. Advise steps: Platform not listed. Purchased subscription prior to Google being involved.

Music (spotify) wont play on sonos via google assistant/home

Hello, I'm trying to play spotify through a sonos beam gen 2. When i ask google to play music it responds with:"sorry it looks like you have not set up your account on this media service provider yet"It does this for youtube music too. Can anyone off...

Nomusic16 by Community Member
  • 1422 Views
  • 1 replies
  • 0 kudos

Nest x Yale Lock

Hello.I am the owner of Nest x Yale Lock from 2018. I never received an email from Google with instructions on how to claim a free Nest Connect to replace my Nest Bridge.Now my lock is offline and I don't what to do at this point. Can you help how to...

evligo by Community Member
  • 518 Views
  • 1 replies
  • 0 kudos
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