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Cant get rid of old devices

craig18278
Community Member

I have a number of devices, mostly sony tvs that are in my google home app. They are old I dont use them anymore they no longer live and are greyed out. I recently moved and created a new home set up all my devices there, but the old tvs some how seemed to reappear in my new home. I need to remove them as some of them have names I want to use. There appears to be no way to do this as my only option when clicking on them is to unlink device, which does nothing. Tried renaming  them but cant tried moving to another home to delete in the whole home but cant as they not in the available list to move.

2 REPLIES 2

craig18278
Community Member

Used the google help chat on this there guidance was to create another home and move the old devices there. I can create a new home but cant move the devices there is no option to do that. There answer to that was sorry we cant help you, lot of good they are.

Derickf
Community Specialist
Community Specialist

Hi @craig18278,

 

Thank you so much for reaching out to the community. I’ll be more than glad to guide you through the process to remove the old devices. Please follow the steps below:

 

  • Open the Google Home app.
  • Tap Favorites or Devices.
  • Tap Settings   Remove device  Remove.

 

You can also find more information in the following article: Remove Google devices from the Google Home app.

I'll be looking for your reply.

 

Best regards,

 


Derick.