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Change camera account

Bo1
Community Member

my friend gave me his camera to use but I can't get his account off of it and put mine on can somebody please tell us how to do that

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

To transfer the Nest camera or doorbell to your account, you need to ask the previous owner to remove it from their account. The camera or doorbell should be removed from the Nest app or the Google Home app, whichever app it was set up in. Once they remove it, you can set up your device.

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just wanted to jump in here to check to make sure that you saw the response from davidking. Shoutout and huge thank you to davidking for the help here. Please let us know if you have any other questions or concerns.

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS