Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Connect new Nest Doorbell into Google Home

Community Member

When trying to add the new nest doorbell into google home...

Set up a device, Works with Google, select Nest, it takes me to, which then won't let me Sign in with Google, it after a email & password, which I don't have, have tried my google details and are told they are incorrect.

How should I be setting up my new Nest Doorbell with my Google Hub? 


Community Specialist
Community Specialist

Hi there, MarkHandley.


Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I have some clarifying questions to ask you first as I need some additional information from you.

  • Do you have any Nest products already?
  • Do you have a Google/Gmail account to use?
  • Is this a brand new, or used Nest Hello doorbell? Is this the Battery version, or the non-battery doorbell?
  • Have you checked out the installation guide yet?

Please let me know if you need further assistance. I look forward to your response.

Best Regards,


Community Member

I just hooked up my doorbell and I’m having the same problem with google home. Did you figure out how to add the doorbell to the google home?

Community Member

I am having the same problem. I have a wired Google Nest Hello doorbell, brand new from box and a new Google Hub brand new in box. Doing setup from my Google Pixel 5. First I try and add through Google Home app, and it says I have to use Google Nest app. Then Google Nest app cannot find the doorbell which is powered on. Thought maybe it was the amount of power so bought an AC 16V adapter, and it still doesnt connect. Confirmed that Pixel, Hub and Hello are all on same network. Did not have any issues with adding the Nest thermostat and it shows on the Hub and Pixel. Please help, I am not pleased!