Device names in 2 different homes.

[Rizzy]

Hello all, hope you are well. Can someone please advise me re. my problem. There are 2 homes on my account, one in Essex and one in London. If I, e.g., ask Google to "turn on Nina's charger" it turns on Nina's chargers in both the homes. How can I ensure that it only turns on Nina's charger in the home that I am in at that time?

Your advice would be most appreciated, as this is causing me many issues.

[gmelanymelissa]

Hi @Rizzy,

Thanks for posting here in the community. I'm sorry to hear when you give a voice command it triggers the action in both homes that are linked to your Google account. I'm happy to help!

To better understand the situation, I'd like to ask a question:

• What specific Nest device are you using to initiate voice commands (e.g., Nest Hub, Nest Mini)?

In the meantime, let's check this tip:

• Use a specific room name: Try changing the name of the rooms. Ensure that the room names in both homes are distinct. This helps process voice commands.

Keep me posted.

Best regards,

Melany