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Globe Suite lights not connecting to Google Home

xdturner
Community Member

Hello, 

I have a lot of Globe Suite products around the house and I wanted them to work with google home and my Nest Hub. The lights worked great for a year but after that, they just wouldn't work from the app or my Nest Hub. When I go into the app it says offline even though they are working perfectly.

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xdturner_0-1643900874664.png

I only got 2 responses last time and it got locked, so I’m creating a new post for more suggestions to come in.

Thanks @Smattchewww for the help!

 

1 Recommended Answer

xdturner
Community Member

So I have tried deleting my devices and the actual home and it works! It is the hard route because you have to delete and re-add but after the hard work, you can control devices again!

Hope this helps!

-xdturner

View Recommended Answer in original post

2 REPLIES 2

xdturner
Community Member

So I have tried deleting my devices and the actual home and it works! It is the hard route because you have to delete and re-add but after the hard work, you can control devices again!

Hope this helps!

-xdturner

Jake
Community Specialist
Community Specialist

Hey xdturner,

 

Glad to hear you were able to get the issue resolved and everything is working properly. With that being the case, I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake