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Google Assistant wont play media content from paramount plus on Nest

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Scott Berger 

 

If I tell the Google Assistant "Hey Google, play Star Trek from Hulu on Office Device", it opens and plays it on the device
 
If I tell the Google Assistant "Hey Google, play Star Trek from Paramount Plus on Office Device", it says "I dont know, but here's a list of what I found in my search"
 
The device "Office Display" is a Google Nest Max
 
It should act like the first option. I dont want to reach over to my nest to hit links, I want it to do what it said its supposed to, otherwise there is no benefit of linking my paramount plus account to google home
 
I would appreciate hearing from someone who's actually experienced this issue and knows how to fix it
2 REPLIES 2

JohnF
Community Specialist
Community Specialist

Frances, please do not move this thread BACK to assistant, this user already has a thread there about this issue and I suggest he post in Nest to see if others there are having this issue. 

 

-from ScottG_TC (Product Expert)

SweetNest
Community Member

Same issue here. Despite refreshing links to Paramount in both nest and assistant.