Google Home Find my Phone suddenly stopped working

[Becky_A]

My Google Home previously worked easily to find my android phone. I use it all the time. For no reason, my Home device suddenly is replying: I can only help you find your phone if you have notifications turned on in the Home App.

1. All notifications are allowed. 2. I've uninstalled and reinstalled Home app.  3. I've turned off/on both phone and Home device. 4. I've uninstalled Google Home device and reinstalled. 5. Do Not Disturb is off and though I use it all the time, this has never been an issue. 6. I've turned all notifications off. Turned off phone and device. Turned everything back on and allowed every freakin' notification there is. Russia can read my phone. 

Please help! 

[Jake]

Hey there,

Sorry for the late reply. I wanted to follow up and see if I could be of any help. If you are having issues, there is a chance you may have set up digital wellbeing. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Azarco]

Hello Becky_A,

How's it going with finding your phone using your Google Home? If you're still having trouble with it, try going on this page, make sure your phone is on the list.  Let us know by updating this thread and the Community will be happy to lend a hand.

Thanks,

Alex

[Azarco]

Hi Becky_A, 

We want to ensure you are good to go, and everything is working properly. Please let us know if the issue persists, as we will be locking the thread in 24 hours due to inactivity. 

Best,

Alex