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Cannot add Lightbulbs to routine

Mdimran
Community Member

Hi there,

I got these new Status Smart Bulbs and linked it to Google Home. They work fine but when trying to add them to a routine nothing happens?

 

Anyone know the issue to this

4 REPLIES 4

DavidDalrymple
Community Member

I am having the same problem with a lot of bulbs. Some of the same brand can be added while others can. Very random. I think it is an issue on Google's side with recent changes as all of these worked fine until just the last few days.

 

David W. Dalrymple

Jake
Community Specialist
Community Specialist

Hey there,

 

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article that could be of help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Azarco
Community Specialist
Community Specialist

Hello everyone,

 

Checking back if you're still having trouble adding your lights to your routines. If so, are you getting any message when adding them or are they not on the list?  Let us know by updating this thread and the Community will be happy to lend a hand.


Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hi all,

 

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.


Regards,

Alex