10-23-2022 03:45 PM
Hi there,
I got these new Status Smart Bulbs and linked it to Google Home. They work fine but when trying to add them to a routine nothing happens?
Anyone know the issue to this
10-25-2022 04:26 AM
I am having the same problem with a lot of bulbs. Some of the same brand can be added while others can. Very random. I think it is an issue on Google's side with recent changes as all of these worked fine until just the last few days.
11-02-2022 12:43 PM
Hey there,
Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article that could be of help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-06-2022 10:43 AM
Hello everyone,
Checking back if you're still having trouble adding your lights to your routines. If so, are you getting any message when adding them or are they not on the list? Let us know by updating this thread and the Community will be happy to lend a hand.
Thanks,
Alex
11-07-2022 11:32 AM
Hi all,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Regards,
Alex