Finally it gives me the option to join the public preview. When I click the join pop up I initially got this message "Something went wrong with Public Preview acceptance".
But I could see the option to join in the notification tab. When I go to the screen that says "Your app will soon update to the public preview" with the join button on the bottom. When I click the join button I'm getting a "unable to save settings" error message.
What is wrong?
Answered! Go to the Recommended Answer.
I hope everyone is doing well. We received an update from the team - they've suggested checking your Google Groups settings to make sure the Public Preview invitation process can work properly. Could you try the steps below and please let us know if it helps?
Looking forward to your responses.
Me too, have for weeks. Sent feedback with details, no reply. Rebooted, changed all settings, withdrew preview, re-applied. Just installed Android 12 OS update, still the same "Unable to save settings."
Thanks for taking those steps. Just wanted to confirm that everyone is using a regular Gmail account? Also, for us to isolate more of this, could you try creating a new Gmail account then try joining the preview program? For us to check if it is an account that we are having issues with.
Wait? You want us to all wait until this new account he created get accepted into the preview program. Which could take days to weeks before he gets accepted. Just to validate if a new email address is having the same problem?
You have better access to the development team then we do. Why don't you create a new email and have them add you to the pilot program and test it?
I've seen this being an issue on every feedback forum available. (Here, Reddit, twitter) This can't be an isolated problem. This is still happening right now. There isn't a faster way to test this?
Spoke too soon I'm afraid. My main account is back to standard, displaying the error message "unable to save settings" when trying to "join public preview".
This has proven (like I originally theorised) that the issue is with individual Google accounts, and in no way related to the device the app is installed on.
just what do you mean by regular gmail account?
I get it that you mean a Google Id, but what would non-regular be? For me, it fails on what I would presume is a 'regular' account.
There are numerous posts indicating the various devices on which this fails. Individuals who volunteer to be part of the public preview don't all have multiple working devices.
The way to start tracing this is to look at the code that presents the message "Unable to save settings" and then trace back to see what functions call that function.
That is what is needed, we have all the evidence that is needed to start debugging the issue.
My guess is that no Google software engineer has actually bothered to look at the issue.
If they had, they would have either fixed it, or have specific questions that are not already answered in this thread, or submitted the fix and we are awaiting to get the fix, in which case this thread should then be marked as being fixed in a specific version.
By the amount of people that experience this problem you can't think this is a phone type problem!
See other replies to this answer aswel.
But to confirm, I tried on :
Samsung galaxy s20+
Samsung galaxy s20
Samsung Tab S7 FE
Samsung tab A
Samsung tab A7
Sounds mean but, in the interests of Google and their customers, I hope the people who designed the UI for the wifi section of Google Home, & Youtube Music are part of the big layoffs this week. Then again, I suspect the people responsible were probably interns with zero experience, yet somewhere, somehow, some manager signed off on it.